Showing posts with label marketer. Show all posts
Showing posts with label marketer. Show all posts

Monday, February 3, 2014

How To Direct The Story Line



A good storyteller understands that even when she thinks she knows the direction her story is going to take - when she is in the zone and the keys are flying - the story takes on a life of its own.

A good salesperson knows that no matter how much they want to control the direction of the sale and take it on a linear path to the close - it is a rare event when it goes that smoothly. And so they let go and trust that if that order does not come to fruition, it will take them to one that does.

A good marketer knows especially in today's 24/7 world, that no marketing plan will go exactly according to specifications. They need to be agile and responsive to the detours along the way and adjust when necessary.

Seeing as I am all three of the above, you think it would not have come as such a surprise when I got a lesson in just this the other night.


It was in an unlikely spot. An Introduction to Improv class that I had signed up for mostly because I thought it would be fun and I had never done it. Plus I knew Rebecca Stuard who is the Creative Director at Improvolution. She had been pre-selling me on the idea for a year and also happened to lead the class.

We were given a lot of exercises to do. One in particular involved storytelling. 

We were divided into groups of three and four. Rebecca gave us a story starter. The rule was that each person in our group contributed one word to the story. We were to continue around the circle like that until she told us to stop.

Sounds easy enough. But not really. 

It was a bit less challenging when she changed the rules and we were each allowed three words. But still proving to be pretty difficult which made no sense for someone who calls herself a Storyteller.

I was disappointed when it was my turn and the person before added a word that I wouldn't have chosen. Worse was when the person after me didn't contribute the word I thought they should. 

Then I took a deep breath and remembered that I was just doing this for fun. So I let go. And then a funny thing happened.

When I stopped trying to control where I thought the story should go - it flowed better and was a lot more fun - not to mention that the story improved.

Truth is - this lesson was not a surprise. I've heard it before in many forms. I believe it and when I am conscious enough I practice it. 

But this time I experienced a visceral understanding that I hadn't until that night and one I attribute to the experience of Improv.

We are all trying to control the story. Whatever that story is. The one of our love, our work, our life. Maybe something as simple as the story of what we want to do on our date on Saturday. 

We exercise a lot of energy trying to direct which way things go. We get exhausted when it isn't going the way we want it to because we are pushing so hard against the flow instead of allowing the plot twist to unfold. And we - or at least me -  never cease to be surprised that when we relinquish that control how much easier it all is.

The secret to directing the story line is to lean into it, instead of against it. To let go instead of holding on too tight.


Until this class I thought the story line for Improv was mostly a thing for actors. Turns out I was wrong. It's a lesson in spirituality and  the implications to the creative process - in business and in life - seem endless. 

Note: If you want to give it a go yourself, I highly recommend checking out Improvolution. You won't be disappointed! 



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Thursday, October 3, 2013

What Can Happen To You In My Voicemail

I have a friend who refuses to text. She's not much for email communication either. Her Facebook profile is just that. A profile. Not much interaction. So except for the rare times we see each other I don't know much about what goes on in her life.

This poses a couple of problems. 

The voice mail she left on my cellphone the other day was listened to while I was on the run. She needed a mutual friend's address. Which I had and was happy to give her. 

The problem was I forgot until two days later when I saw her name in my list of recent calls. That can happen to voicemails. They can get lost - like socks in the dryer - if you don't keep your eyes on them.

I would have texted her the information but as I said - she doesn't text. So I emailed. Even though I know how slow she is to retrieve it. She didn't give me any other choice.

The truth is I don't have the time to return the phone call so I can read out loud - s-l-o-w-l-y - what she needs while she writes it down. Not today. Probably not tomorrow. 

The phone is just not an efficient use of my time. Yes, I still use it and think there are times when it is a refreshing choice and will make the most impact - but the list of people I speak to on the phone continues to shrink. It is reserved for my mother (who as you know has no computer), a few select friends and clients with money to spend. Even my brother who I am in communication with almost every single day over something having to do with Mom rarely gets a phone call or vice versa. But texting? All day. Every day.

According to Adam Singer at The Future Buzz,  the Harvard Business Review has decided ( as he had already) that voicemail is irrelevant. I would not go so far as to use the word irrelevant - but I would say - as I already did - that it is inefficient.

It's nice to hear someone's voice. I love getting on the phone for long visits with my friend in Australia and my cousins who live in California. I don't get to see them that often and it is a great and still relevant way for us to connect. But when I need a question answered or information and I need it now - I text or I email - depending exactly how urgent the request is. 

That's the beauty of digital technology - making your life easier.

Had she done that what she needed would have been delivered as soon as I read it. But she didn't. 

She's one of those people who pushes against the tide of change when it comes to communication. I suppose she thinks that will make it stop - but it won't. We're too far into the age of digital now. 

Which brings me to the second problem. She should know better.  She's a marketer. 




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